An evaluation of Living Well’s Life Coaching programme: the clients’ perspective

Janice Constance
London Metropolitan University

Abstract
Background and purpose: LivingWell is a community interest company that focuses on the development and delivery of innovative health services. One of the services they currently provide is Life Coaching for people living with HIV. The purpose of this article is to evaluate this service from the clients’ perspective. Methods: Quantitative data were collected from 37 clients and analysed using a paired t-test to compare pre- and post-intervention scores across a diverse range of areas. Qualitative data relating to clients’ perspective and opinions of the Life Coaching service were collected from nine clients who self-selected to take part in phone and face-to-face interviews. Results: Overall, there was an increase in clients’ wellbeing scores across all of the areas measured, with significant differences found for managing symptoms, work, volunteering and other activities, family and friends, looking after yourself, lifestyle and feeling positive. Discussions: Living Well’s Life Coaching service is extremely well received by clients living with HIV, improving their lives, enhancing their wellbeing and empowering them with new skills that take them beyond coping and management.