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Dr. Shiju K K Aleena Treesa Joy Dr. C.R Harilakshmeendra Kumar Dr. T.V Padmanabhan

Abstract

Objective: The aim of this study was to identify the crucial determinants of burnout among hiv/aids counsellors in Kerala.  Methods: In order to explore the views of counsellors regarding burnout, a qualitative approach was used. A semi-structured interview guide was used to conduct this qualitative descriptive study. The study participants consisted of 14 hiv/aids counsellors from the State AIDS Control Society, Kerala, India. All counsellors had a Post Graduate Degree in Social Work. The inclusion criteria for this study stipulated that all Counsellors had at least 5 years of experience of the job and should report a high score in Burnout assessment. Qualitative data were collected using in-depth interviews. During the interview, participants were asked to respond to questions about their perceptions related to their profession and burnout. The audio recording is done with the consent of the participants. Data were systematically analyzed using thematic analysis. Results: Burnout among hiv/aids counsellors is preceded by unmet career expectations. The crucial determinants of burnout include role conflict and role ambiguity, fear of infection, compassion fatigue, low self-efficacy beliefs, lack of social support, job insecurity, remuneration, workload, improper coping strategies and lack of autonomy. CONCLUSION: The environment that helps counsellors cope with burnout should be improved to ensure the quality of service they provide.

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Keywords

Counsellors, Burnout, JD-R Model.

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